Tran The Vinh, general director of ADiDi JSC, which manages the ADiDi mobile and web app, noted that almost 3,000 electronics stores associated with modern retail chains are active on the local retail market, alongside some 10,000 traditional stores and online channels selling electronic items and appliances.

These local retailers usually have to develop human resources to conduct wide-ranging activities from confirming orders and handling delivery and installation to offering maintenance and warranty services, all of which raises their costs.

Accordingly, with ADiDi services, retailers can focus on sales alone. The ADiDi app connects the company’s delivery and installation staff with the warranty centers of electronics retailers across the country.

ADiDi will provide delivery services for small items, such as smartphones and headphones, and bulky products, including refrigerators, televisions and air-conditioners, along with collection services for third parties with a total value of up to VND100 million.

By using the ADiDi app, customers can easily search for the warranty centers of Samsung, Sony, LG and Daikin. Also, the cost of each service is displayed on the app.

Vinh added that over 2,000 users have downloaded the ADiDi mobile app to date, including 100 corporate customers. Apart from the launch ceremony on April 8 in HCMC, ADiDi will launch the app in Danang and Hanoi in the coming days.