The Ministry of Information and Communications (MIC) on December 11 in Hanoi launched ezCloud, a tourism business and management platform to help local enterprises adapt to the digital age in the Fourth industrial revolution.

The platform was created by ezCloud Global Technology Ltd and can be used to aid hoteliers simplify both their management and business. For example, the platform can be utilised to supervise all activities going on at a hotel, such as monitoring the number of guests, revenue, reservations, room availability, along with both check-in and check-out activities.

It also provides tools for firms to sell accommodation services and entertainment tickets through a variety of platforms, such as mobile phones, laptops, and tablets.

In addition, customers will be able to directly connect with businesses to take part in online transactions from the website or social network.

During the platform’s launching ceremony, MIC Deputy Minister Nguyen Huy Dung proposed that the MIC’s Computerization Department  should work closely alongside the Vietnam National Administration of Tourism to inform travel firms about the ezCloud platform so that they can make use of the Industry 4.0 technology.

The ezCloud platform has been present in the Vietnamese market for the past five years, with many travel firms utilising it as a digital tool to simplify their operational management. Currently, the platform is present in five countries, while it already has over 6,000 customers in the Vietnamese market.

The Computerization Department originally chose to introduce the Make-in-Vietnam technology platform to support the digital transformation of enterprises as part of the National Digital Transformation Programme by 2025 towards 2030, following approval granted by Prime Minister Nguyen Xuan Phuc.