Leaders of Hon Gai Port Customs Branch (Quang Ninh Customs Department) meet investors.

Upholding spirit and attitude of service

In 2023, Quang Ninh Customs Department sets the goal of maintaining its leading position in the District and Department Competitiveness Index (DDCI), raising sub-indicators higher than in 2022, with no indicator achieving less than 5 points.

Accordingly, the unit has fully, consistently and effectively implemented tasks and solutions to improve the business investment environment and enhance the competitiveness index; uphold the spirit and attitude of serving businesses and investors; constantly innovate, improve operating quality, promote digital transformation in serving, supporting and developing businesses, boosting import-export and immigration activities through the area.

Recently, Quang Ninh Customs has strengthened digital transformation according to the roadmap of the General Department of Customs to fundamentally and comprehensively transform state management activities of Customs in a modern, secure and safe way; implemented administrative customs reform and modernization with the goal of putting people and businesses at the center, taking efficiency and satisfaction as a measure of service quality, creating a fair, open and favorable business environment.

At the same time, the department has been proactive and flexible in management and administration in accordance with the legal framework, to create a favorable business and import-export environment; promptly resolve difficulties, newly arising problems and unclear issues in implementing state policies; and propose breakthrough solutions to best support businesses.

On the other hand, the department has focused on notifying the reception and responding to complaints from businesses, contributing to transparency and receiving

Attracting many investors

As of early November, Quang Ninh Customs had 1,458 businesses conducting customs procedures through the area (including 380 businesses in the province, and 1,075 businesses outside the province).

According to Quang Ninh Customs Department, among businesses with import-export activities through Quang Ninh Customs, there are many foreign direct investment (FDI) businesses.

Industrial parks and economic zones in Quang Ninh province have attracted large, capable and experienced FDI investors from many countries and territories such as Amata (Thailand), Rent A Port (Belgium); TCL, Texhong (China), Foxconn (Taiwan), Bumjin (Korea), Toray, Yazaky (Japan), and Wilmar (Singapore).

The investors mainly operate in fields such as real estate business (industrial park infrastructure, factories for rent), textiles and garments, mechanical manufacturing, and assembly of electrical and electronic equipment; food processing...

On the other hand, many industries attracting investment in a number of industrial parks have followed the planning and development orientation and have initially formed a high-tech textile industrial chain (Texhong Industrial Park), mechanical manufacturing, assembly (Dong Mai Industrial Park); and projects in the industrial park have contributed significantly to the province's economic growth.

Export activities of FDI enterprises have contributed to changing the structure of export products in the province in the direction of reducing the proportion of mining products and primary goods and increasing the proportion of manufactured goods.

Đồng thời, khối doanh nghiệp FDI có tác động tích cực tới việc mở rộng thị trường xuất khẩu, nhất là sang Hoa Kỳ, EU, các nước trong khu vực ASEAN làm thay đổi đáng kể cơ cấu xuất khẩu qua địa bàn chủ yếu từ trước tới nay chỉ có mặt hàng than và một số khoảng sản.

Điều này cũng cho thấy tốc độ tăng kim ngạch xuất nhập khẩu, nhất là xuất khẩu qua địa bàn tinh hiện nay đang chịu ảnh hưởng rất nhiều vào khối doanh nghiệp có vốn nước ngoài (FDI).

At the same time, the FDI business sector has had a positive impact on expanding export markets, especially to the US, EU, and countries in the ASEAN region, significantly changing the export structure through the area, mainly Until now, there were only coal products and some other products.

This also shows that the growth rate of import-export turnover, especially exports through the province, is currently greatly influenced by foreign-invested enterprises (FDI).

The group of FDI enterprises always maintains a high growth rate thanks to the province's policies to attract and encourage FDI enterprises, tax reduction and tax exemption policies for Vietnamese goods in free trade agreements (FTAs).

It can be said that the growth of FDI enterprises will be the driving force, promoting the development and growth of activities and services such as logistics, creating a linked supply chain and promoting domestic enterprises.