In the report, released on July 11, Home Credit Vietnam announced the establishment of a Company ESG Steering Group (CESG), chaired by chief strategy officer Jakub Kudrna.

Home Credit Vietnam is one of the few enterprises that invests in building and operating an ESG management system to monitor, evaluate efficiency and make sustainability-related strategic decisions at the corporate level. The company also established a specialised department to coordinate Sustainability practices across departments to ensure the effectiveness and positive impact of these activities.

Jakub Kudrna, chief strategy officer of Home Credit Vietnam (third from right), noted that the company consistently applies ESG standards to all business strategies and operational activities

Kudrna noted, "It is natural for us to focus on risk management and corporate governance, but it is essential for us as a business in Vietnam that we implement comprehensive ESG standards throughout all our business and operational activities."

In particular, the Sustainability Report 2023 highlights the collaboration of all employees, partners, and stakeholders in building a sustainable company in economic, environmental and social aspects.

During the past year, Home Credit Vietnam has served more than 200,000 new customers with inclusive financial services every month, while continuously implementing activities to enhance financial literacy, empowering individuals to live the life they want and adopt sustainable consumption behaviour.

Vietnam’s leading digital finance company also continues to be a reliable and transparent partner with other businesses in its supply chain. Home Credit is currently the top provider of loans at points of sale (POS) in the Vietnamese market, with over 16,000, a sharp increase from 11,000 in 2022.

Home Credit Vietnam served more than 200,000 new customers with inclusive financial services every month in 2023

Home Credit Vietnam’s commitment to sustainable development is also reflected in its continuous monitoring and calculation of its carbon footprint in accordance with ISO14064 standard by a professional third party.

By calculating its carbon footprint for three years in a row since the start of its annual Sustainability Report, Home Credit Vietnam has implemented many initiatives to minimise the impact of its business on the environment, such as an internal recycling project named Home Green, the usage of an energy sensor system at the office, and policies to encourage loans for green products.

On its journey to develop a sustainable community, Home Credit also invests in education and social inclusion activities, especially through its outstanding social responsibility programmes such as Home Love and Home for Life.

The report stated that more than 1,800 employees of Home Credit Vietnam have participated in the company's philanthropic activities, helping over 2,000 women and children living in difficult circumstances across the country.

In addition, the company’s customers jointly help underprivileged children by donating to the Home Love project through a mobile application named Home App.

Home Credit expects all of these initiatives to have positive impacts and drive sustainable change in society.

Home Love Bus has become an annual activity, providing direct support and relief for poor children and people in need.

Inside the company, Home Credit has also built a diverse, equitable and inclusive working environment with 6,000 employees from 12 nationalities and 20 ethnic groups in Vietnam.

“As we celebrate the 16th anniversary of Home Credit Vietnam, we remain dedicated to fostering a happy workforce and the 'Best Place to Work', while continuing to prioritise ESG principles on our sustainable development journey,” said Kudrna.

This is the third year that Home Credit has published its Sustainability Report, and the first time Home Credit Vietnam has produced its own dedicated report (previously incorporated into as part of the Home Credit Global report).

The report is compiled in accordance with the European Sustainability Reporting Standards under the Corporate Sustainability Reporting Directive - the latest mandatory set of standards for European companies and also regarded as the most complex up to now. The adoption of this leading international framework in its first official report demonstrates Home Credit Vietnam's transparency, even in non-financial reporting.

With its efforts to promote business and operations according to ESG principles, Home Credit has become the only consumer finance company to be ranked as one of Vietnam’s top 100 sustainable companies, awarded by the Vietnam Chamber of Commerce and Industry in 2022 and 2023. In addition, Home Credit has also won the Global CSR & ESG Leadership Award for the past four years, as well as three consecutive honours as the "Best Companies to Work for in Asia".