The conference, at http://hanoi.gdt.gov.vn, provided information about solutions to remove difficulties facing businesses, as Hanoi has entered the “new normal”, according to head of the department Mai Son.

Enterprises and household businesses got an insight into policies and procedures regarding tax payment extension, tax exemption and reduction, and implementation of e-invoices.

Son said similar conferences would be organised in the time ahead to address emerging issues.

At the conference, a representative from Yamaha Motor Vietnam raised questions on forms of e-invoices, while Stanley Vietnam suggested tax agencies guide enterprises how to access the aid package under the National Assembly’s Resolution No. 406.

Last July, the department also responded to queries relating to taxes and administrative procedures, raised by nearly 17,000 firms through its website.