The Government has issued Decree 91/2020/ND-CP on prevention of spam messages, spam emails, and spam calls. 

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The decree figures out eight measures to prevent spam messages, spam emails, and spam calls: 

(i) Building anti-spam systems; 

(ii) Developing criteria to identify spam messages, spam emails, and spam calls; 

(iii) Monitoring and sharing information and databases on sources of spam;

(iv) Collecting and handling complaints; 

(v) Supervising advertising service provision via text messages, emails, and calls; 

(vi) Preventing, and revoking electronic addresses spreading spam messages, spam emails, and spam calls; 

(vii) Strengthening domestic coordination and international cooperation; 

(viii) Raising awareness of spam prevention.  

The Authority of Information Security under the Ministry of Information and Communications (MIC) is responsible for building and operating a system that collect spam complaints . 

Advertisers shall have to send a copy of each text message to the system once they send out to prospective customers.

Users can complain by forwarding spam messages to the system.

Firms providing Internet and telecommunication services shall have to comply with the MIC’s requirements on the prevention and handling of spam.

The decree shall come into effect from October 1, 2020./.