This is the first year the Digital Transformation Index (DTI) was launched to measure the digital transformation of central and local bodies and localities. This is also the time the Ministry of Information and Communications surveys, collects and checks reported data to assess digital transformation via its website https://dti.gov.vn.

According to the DTI 2020 report, among 18 ministries and agencies that provide online public services, the Ministry of Finance took the lead with a DTI score of 0.4944. Among seven ministries and agencies that do not provide public services, Vietnam Television ranked first with a DTI score of 0.2995.

Notably, among provinces and cities, Da Nang was the best performer of digital transformation in 2020, scoring 0.4874. It also led all three pillars of Digital Government, Digital Economy and Digital Society. The top 10 followers included Thua Thien Hue, Bac Ninh, Quang Ninh, Ho Chi Minh City, Tien Giang, Can Tho, Ninh Binh, Kien Giang and Bac Giang.

Remarking on DTI 2020 results, a representative of the Authority of Informatization Technology Application (AITA) said that currently, the Digital Transformation Index is low. Ministries, sectors and localities need to promote digital transformation under all three pillars of Digital Government, Digital Economy and Digital Society. Also based on DTI, they should pay attention to raising low indicators.