Illustrative image (Source: VNA)

Through the case of the 76 containers of cashew nuts falling into problems in Italy last year and five containers of peppercorns, cashews, cinnamon and star anise in the UAE this year, it can be seen that the delivery of documents to an unauthorised person at the buyer's bank is a loophole in the international trade activities, said Tran Thanh Hai, Vice Director of the Import-Export Department under the Ministry of Industry and Trade.

This is a "loophole" of the seemingly tight process, leading to the documents being leaked out and coming to the buyer who has not paid the bank, Hai said.

In July, the Vietnam Pepper Association (VPA) reported that some of its members have exported peppercorn, cinnamon, star anise, and cashew nuts to the UAE but found signs of scams from the same buyer and the same bank based in Dubai.

They have lost four containers of the produce worth 400,000 USD when the goods arrived at Jebel Ali Port of the UAE. They are now at risk of losing one container of star anise scheduled to arrive at the port on July 26.

Last year, 100 containers of cashew nuts of Vietnam exported to Italy encountered similar problems. As the containers had been already dispatched, with some having reached Italian ports, the Vietnamese sellers claimed that they had not received any payment as agreed upon from the buyers and had lost track of the original documents of the consignments.

Anyone with the original documents can present them to the transporters for the release of the goods.

In these cases, the delivery company is responsible for the loss of the customer's documents, leading to the situation where the buyer received the goods without paying, Hai stressed.

He recognised the efforts by Vietnamese diplomatic agencies and the Vietnam Trade Office abroad in supporting the settlement of the case and protecting the interest of Vietnamese firms.

In order to minimise risks in import-export activities, Hai advised exporters to use consulting and legal services, considering the service suppliers as their companions in the entire business process, not just when a dispute occurs.

Exporters need to buy insurance for goods to reduce losses in case of risks or disputes, he recommended, adding it is also necessary for importers to request check and inspection of goods before delivery.

The official also advised businesses to share their information and stay more vigilant to any abnormal signs they find, and minimise the use of payment methods using postpaid T/T (Telegraphic Transfer) and cheque, which has high level of risk./.