The Vietnam National Single Window shall receive electronically declared information 24/7. (Source: aseanvietnam)

Article 18. Declaration, change to declared information and submission of documents included in administrative dossiers

1. For declared information created electronically, declaration and change to declared information may be carried out via one of the following methods:

a) Create declared information according to the indicators and forms formulated by supervisory ministries based on data standards provided for by the supervisory unit; and send to the VNSW; or

b) Declare directly on the Vietnam National Single Window (VNSW).

2. Changing declared information is stipulated by relevant regulations of laws on administrative procedures.

3. Submission of documents included in administrative dossiers is provided for by regulations of Article 14 of this Decree.

Article 19. Receipt and processing of administrative dossiers and announcement of results thereof

1. The VNSW shall:

a) Receive electronically declared information 24/7;

b) Give feedback on electronically declared information to declarants and automatically forward such information to specialized processing systems.

2. Handling authorities shall:

a) Receive and process administrative dossiers;

b) Inform receipt and acceptance or rejection of dossiers or request for correction of or supplement to dossiers to declarants and bodies involved in handling administrative procedures via the VNSW;

c) Inform processing results to declarants and relevant bodies via the VNSW.

Time limits for processing administrative dossiers and informing receipt of dossiers and processing results are specified by regulations of specialized laws.

Article 20. Exchange of information between Vietnam National Single Window and specialized processing systems

Automatic exchange of information between the VNSW and specialized processing systems is specified as follows:

1. The VNSW shall:

a) Send information in administrative dossiers to specialized processing systems of handling authorities;

b) Receive notice of receipt of administrative dossiers and processing results from specialized processing systems, forward such results to other relevant specialized processing systems;

c) Provide customs declarations and processing results of customs authorities related to administrative procedures of handling authorities for relevant handling authorities upon request.

2. Specialized processing systems shall:

a) Receive information in administrative dossiers from the VNSW;

b) Inform successful receipt or error to the VNSW;

c) Inform acceptance or rejection of dossiers or request for correction of or supplement to dossiers to the VNSW;

d) Inform results of processing of administrative dossiers by handling authorities to the VNSW.