Brand proved by service quality

ACT, established on November 2, 2011, constructs, installs and leases telecommunications infrastructure; manages and operates telecommunications network infrastructure and customer technical services; and provides integrated services and solutions for corporate customers.

2014 marked a turning point of the company when it conducted corporate restructuring, especially with the participation of Chairman of the Board of Directors Tran Ngoc Thieu, who has more than 30 years of managing and operating experience in the telecommunications sector. He is one of the first employees, who has made enormous contributions to building the landline telephone and internet network of military-run Viettel Group. He used to hold important positions at Viettel such as Director of Technical Branch at Viettel Ho Chi Minh City, Deputy Director of Viettel Region 3 and General Director of Viettel Peru.

From 2015 to 2024, ACT continuously developed and expanded its operational sphere and personnel scale. In 2024, the company had a total of 1,076 employees, made revenue of VND678 billion and operated in 20 provinces and cities nationwide. The company is operating more than 5,000 base transceiver stations (BTSs) and nearly 1 million fixed broadband customers in Ho Chi Minh City and leasing more than 10,000km of optical transmission cable and more than 100 BTS stations.

Besides, the company cooperates in investing and leasing telecommunications infrastructure in more than 40 real estate projects with nearly 30,000 apartments, 4 million square meters of high-rise floor space and 1,000 hectares of industrial parks; and constructs and installs more than 7,000 3G, 4G and 5G stations. The company's partners are giant firms like Viettel Group, MobiFone Corporation, VNPT, FPT Telecom, Nam Long Group, KN Group, Phu My Hung Group and Him Lam Group.

ACT  has constructed and installed over 7,000 3G, 4G, and 5G base stations

Mr. Pham Tuan Anh, General Director of ACT, said: Since its inception, the company's management has defined that business development must be based on service quality and commitment to responsibility. ACT has continuously enhanced service quality to make sure that it is superior to its rivals in the market.

ACT is a provider of integrated services from design consulting, installation, operation and maintenance, helping customers feel secure and optimize costs. Furthermore, strict processes, digitized tools, software systems and a team of highly qualified, experienced and passionate managers and technicians are the foundation to ensure that every stage is performed according to the highest quality standards.

ACT always applies cutting-edge technologies to investment and construction. Highly flexible solutions help customers save time and resources. The company also focuses on modern security measures and strictly applied quality control processes to create a reliable and safe operating environment.

These are solid foundations for ACT to realize its goal by 2030 of becoming the leading privately run provider of integrated solutions, an operator and lessor of digital infrastructure in Vietnam.

Harmonizing the interests of the company, customers and society

In addition to business activities, ACT always pays attention to community activities and harmoniously develops the interests of the company, the government, customers and society. For example, during the COVID-19 epidemic, the company helped ensure communications in concentrated quarantine areas and arranged personnel at more than 100 television bridges in Ho Chi Minh City to provide online meetings for government agencies.

ACT prioritizes employee welfare through regular training, career development, annual trips, health check-ups, and sports activities

Additionally, ACT puts a premium on training and coaching and builds a career development roadmap for employees to envisage their career development and promote their own competence. At the same time, the company conducts annual personal performance assessments for developing human resources and successor managers.

Employee policies are fully implemented, with all employees having labor contracts. The average monthly income of an employee reached VND20 million in 2024. Moreover, ACT has additional welfare policies such as annual travel, teambuilding, periodic health check-ups, birthday gifts and holidays.

The 56-member Party Committee at the company was awarded a certificate of merit by the Tan Binh District Party Committee for its outstanding achievements in the emulation movement for skillful mass mobilization. Mass organizations such as the Trade Union, the Women's Union and the Youth Union regularly organize internal activities, actively participate in and obtain a lot of achievements in local movements.

In social work, ACT regularly takes part in pro-community charity activities like giving gifts to poor students, supporting flood victims, financing funds for the poor, sponsoring scholarships for poor students with good academic performance and supporting veterans and heroic Vietnamese mothers in difficult circumstances. In 2024, the company and its employees financed VND1.72 billion for sociopolitical organizations and donated VND430 million for employees and their families.

Furthermore, ACT sent 75 employees to support Typhoon Yagi rescue in Hai Duong and Quang Ninh provinces for nearly a month. Participating teams and employees of the company were awarded certificates of merit by Viettel Group for their achievements.

Remarking on the company's future development orientation, General Director Anh said: ACT will focus on developing key areas; expanding new areas in line with the national digital transformation strategy such as investing in and leasing digital infrastructure, data infrastructure, digital utilities like data centers, internet of things (IoT), cloud computing and smart boxes.

The company will also continue to research, consult and deploy solutions for smart urban areas, smart industrial parks and smart factories. It will improve the quality of human resources, build the environment and corporate culture, and strengthen cooperation with domestic and foreign organizations in new areas.

Assessing the investment and business environment in Ho Chi Minh City, he said that the city is developing very dynamically. Many digital transformation initiatives and online public service applications have helped reduce time and cost for businesses. However, some administrative procedures are still complicated and unsynchronized, thus distressing businesses.

HCM City will need to eliminate overlapping regulations, promote digitalization and information technology application, complete the online public service system, and upgrade the interface and interactivity of digital platforms. Besides, it will need to strengthen coordination and improve the capacity of administrative staff.

"These solutions, if implemented consistently and effectively, will help improve the business environment and boost investment attraction. ACT will continuously strive to improve the quality of services and support HCM City in realizing the goal of becoming a science, technology and innovation center that develops more prosperously," he emphasized.