Name of recommendations: Recommendations regard to the delaying tax refund by the Customs Department - Hai Phong City to the company

Status: Responded

Recommended by units: The Biozym Production and Service Co., Ltd (Address: 66/12/4 Phan Huy Ich, Award 15, Tan Binh District, Ho Chi Minh City)

Official letter: No 2433/PTM - KHTH, dated: 2019-10-16

Recommended contents:

According to the Notice No. 12228 / TB-QLTKV3 dated August 21, 2019 of the Customs Department of Hai Phong Port area 3 on the fact that the Biozym Company is not eligible for tax refund due to the current inspection on the concentrated tax accounting system, tax returns are not overpaid. In order to prove, the Biozym Company registered for additional AMA No. 7310188656300 at 13:51 on September 9, 2019 (supplemented with import declaration No. 102374678932 A11 dated December 7, 2018) on tax amendments import rate after obtaining the result of verification of the validity of CO model AI 50124627 issued on December 24, 2018 (according to the Official Letter 4887 / TCHQ-GSQL dated July 30, 2019 of the General Department of Customs) after having verification result of the validity of C / O form AI 50124627 issued on December 24, 2018 based on EIA / KoC / AIFTA / PV functions {15} / 2018-19 / 1536 dated June 27, 2019 by India  authority)

However, until September 22, 2019 (i.e., 13 days from the additional declaration on September 9, 2019), the company did not receive any notice of accepting additional declarations or instructions on the next process from the Customs Sub-department of Hai Phong port-gate area 3. On September 23, 2019, the company received a dispatch No. 12577 / HQKV3-TTXNK signed on August 28, 2019 of the port-gate Customs Branch. Hai Phong Area 3 (with the transport code EV18 8454341 VN of Vietnam Post) requests that our company make additional declarations to guide special preferential tax rates as prescribed. (ie, from the date you send the official dispatch, after nearly 1 month, we will receive a written request for making additional declaration). Meanwhile, from September 9, 2019 the company has made additional declarations and now the additional declaration No. 730188656300 of the company is pending (delayed by the agencies), this delay caused lot of damage to our business.

Thus, from December 2018 until now (10 months), the Biozym Company has sent a lot of documents to the General Department of Customs, Hai Phong Customs Department and Hai Phong Port Customs Branch. Area 3 to obtain guidance and support on the process of tax refund for the shipment of food materials, under the electronic customs declaration No. 102374678932 / A11 with the tax refund amount of VND 410,840,117 (four hundred and ten million, eight hundred and forty thousand, one hundred and seventeen dong). However, so far the company has been not clear when we will receive this amount. During this period, the company has always faced with difficulties in capital and payment to foreign partners, which seriously affected the development of the company.

The company would like to ask the General Department of Customs to direct Hai Phong City Customs Department and Hai Phong Port Area 3, Customs Branch to quickly reply to the company about problems related to the delay and provide for the company contacts of the  departments who directly is  in charge of managing our dossiers so that the company can claim the refund amount as soon as possible.